We’re Glad You’re Our Neighbor


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Job Posting: Executive Director

Hope Acts is seeking an EXECUTIVE DIRECTOR

The mission of Hope Acts is to improve the quality of life for persons of Greater Portland by addressing needs for healthy living, housing security, and a hopeful economic future, and to strengthen neighborhoods to become safe places of hospitality, hope and healing for all people.

Part-time:  25 hours per week

Reports to:  Board of Directors

Hope Acts, a 501(c)(3) organization serving immigrants seeking asylum and individuals in recovery from addiction, seeks a well-organized, innovative and self-directed individual with a demonstrated track record of success to lead Hope Acts and advance its mission. The ideal candidate will be able to demonstrate significant past success in growing a small non-profit programmatically, diversifying and expanding its sources of revenue, and in working closely with both a part-time staff of four (whom the Executive Director will supervise), and a committed, active Board of Directors. In addition, the successful candidate must be able to thrive in an environment requiring prioritizing and juggling of competing demands with very limited resources, and must possess excellent communications and interpersonal skills in working with program participants, board and other volunteers, colleagues, and members of the public.

Summary of primary job functions

The Executive Director will:

  • Be responsible for establishing and executing the organization’s major goals and objectives.
  • In conjunction with program staff, provide leadership, direction and guidance for Hope Acts’ programs and activities.
  • Raise necessary funds to reach the organization’s financial goals.
  • Represent Hope Acts to the community, civic organizations, community partners,  elected officials, donors, media and the general public.

Roles and Responsibilities

General/Board of Directors:

  • In consultation with board of directors, identify and recruit potential board and committee members.
  • Execute board-approved policies.
  • Prepare agenda and attend all board meetings.
  • Helps create, direct and oversee short and long term strategic plans.


  • Develop fundraising strategies to ensure the success of fundraising campaigns and activities, working closely with the Board’s Development Committee.
  • Be primarily responsible for individual and business donor cultivation, actively soliciting donors through annual appeals, events, face to face meetings and other activities, in order to significantly expand the number and size of these donations.
  • Oversee all aspects of the organization’s grant funding program.
  • Ensure donor information is updated and maintained.

Immigrant Support and Recovery & Wellness Programs

In conjunction with the Program Coordinators, continually revise and improve the program to reflect and respond to constituent needs.

  • Supervise staff to ensure constituents’ needs are being met.
  • In conjunction with program staff, create, modify, and ensure measurements and outcomes of the programs.
  • Increase awareness of Hope Acts through outreach, networking, involvement with other community organizations, and presentations to community partners, funders, elected officials and businesses.
  • Work with staff to develop and maintain a team of volunteers to support Hope Acts programs.

Business Operations and Administration

  • Oversee office operations.
  • Responsible for budgeting and financial management.


The ideal candidate will have demonstrated experience and success in:

  • Development and outreach in a nonprofit organization or comparable setting.
  • Nonprofit management.
  • Staff supervision.
  • Excellent written and verbal communication skills.
  • Previous experience working with the immigrant and/or recovery communities strongly preferred.

To apply, please send a resume and cover letter by email to Jennifer Dimond, Board President: jen@hopeacts.org. No phone calls, please.

To ensure full consideration, application must be received by 5:00 pm on February 15, 2017. Ideally the successful candidate will be available to begin in early April.

Please Support Hope Acts!


There are so many inspiring stories from the hundreds of people who are part of Hope Acts that it is hard to pick just one. This is Jean Luc’s story and his thanks to all of you who support Hope Acts. Please donate to Hope Acts today, so others will have the same opportunity to move from despair to hope for the future.

“In the summer of 2015, I reached Portland, Maine after three years in different African countries. I was separated from beloved friends, but I always believed I would find peace and freedom, and this gave me strength for the journey. I did not know how I was going to survive but I had hope!

I found myself in the homeless shelter, which shook my heart and gave me anxiety and panic. I did not speak English, I did not understand the culture and I stood out because I was one of the few people there with dark skin.

I started asking where I could get help, and someone showed me the office of Hope Acts, and I applied for an apartment at Hope House.”

It is hard to imagine leaving family, friends and everything else behind and starting over in a new country like Jean Luc. But it is not hard to imagine Jean Luc arriving in Portland and being welcomed by a warm, caring community because I’ve been part of Hope Acts since its inception in 2012. I have met so many people like Jean Luc, who have fled their homeland because of a real threat to their personal safety.

This is the rest of Jean Luc’s story:

“Thanks to Hope Acts, I met many people and made friends. Hope House became everything to me. After eight months living there, I got work authorization and I went to apply for a job. Think of that — someone who came here alone without speaking good English and without family is now working at Maine Medical Center!

I cannot tell you how happy I am. I cannot finish my story without saying thank you to Hope Acts, for caring for the vulnerable ones, not only asylum seekers, but also my friends who are in recovery from addiction. We face the same stigma, but we are lucky we have Hope Acts! Life is good!”

Jean Luc is just one of the hundreds of people in the Greater Portland area whose life has been made better by Hope Acts. Thank you again for being part of our community of hospitality, hope and healing.

Thank you again for supporting Hope Acts!


Part-Time HHELP Manager

Part-Time HHELP Manager Position

The Organization: The mission of Hope Acts is to improve the quality of life for persons of Greater Portland by addressing needs for healthy living, housing security, and a hopeful economic future, and to strengthen neighborhoods to become safe places of hospitality, hope and healing for all people.

The Program: The mission of the Hope House English Language Program (HHELP) is to equip adult immigrant and asylum seeking newcomers in Portland, Maine with the English Language skills they need to achieve essential life goals. HHELP offers the opportunity for beginner and intermediate adult English for Speakers of Other Languages (ESOL) students to develop and practice their reading, writing, listening and spoken English Language skills in small, supportive classes.

Part Time: The position requires flexible hours averaging 12 hours a week; staff is expected to work 3-4 days weekly.

Reports to: Director of Operations/Program Coordinator for Immigrant Support

Coordinates with: Staff Team and Volunteers

Position Summary: The Hope House English Language Program (HHELP) Program Manager will be responsible for managing a staff of volunteer teachers and teaching assistants, overseeing intakes, supervising ESOL students, and serving as a liaison with both Hope Acts and the HHELP Steering Committee. The HHELP Program Manager will represent Hope Acts in diverse settings, serve as an interpreter for the mission and work of Hope Acts, and be an integral contributor to the overall team effort to advance Hope Acts’ mission.

Primary Responsibilities:

Volunteer Management

● Interview and approve prospective teachers, assistant teachers and other volunteers

● Refer appropriate volunteers to Hope Acts for background checks

● Maintain awareness of teacher/volunteer performance by:

  • keeping weekly attendance records and addressing volunteer attendance
  • periodic observation of classes
  • reading and responding to daily lead teacher class summaries
  • offering constructive feedback to teachers and assistants issues as needed

● Write letters of reference and respond to telephone reference calls

● Meet with individual volunteers to resolve issues or conflicts as needed

Student Oversight

● Receive and review new student applications.

● Field e-mail and telephone referrals of new students.

● Oversee volunteers to do new student intakes.*

● Assign new students to appropriate classes.

● Coordinate student transfers with HHELP classes or from other ESOL programs.

● Meet with students for general counseling, referrals, and conflict resolution as needed.

● Enforce the attendance policy

Programmatic Responsibilities

● Report to the HHELP Steering Committee and meet with them as needed

● Meet regularly with the Director of Operations and prepare status reports as needed

● Check in regularly with volunteers to troubleshoot, receive feedback, and express gratitude

● Conduct outreach initiatives to expand volunteerism in support of HHELP

● Be visible in the community as an advocate for Hope Acts and the populations we serve

Position Requirements

● Hold TESOL certification or equivalent on the job training

● Have at least one year experience in teaching adult ESOL

● Have knowledge and experience in ESOL assessment

● Have supervisory/management skills and experience

● Have basic computer skills (Word, Excel, electronic communication)

● Have a high degree of intercultural competency

● Be able to work effectively both independently and in groups

● Have a high degree of flexibility and the ability to navigate the challenges of

intercultural communication

● Be familiar or willing to become familiar with other resources for assisting immigrants in Portland

● Speak a second language (ideally French and/or Arabic)

● Positive attitude, excellent problem solving skills, and friendly communication style

● Strong organizational and time management skills and the ability to prioritize and manage multiple projects with excellent attention to details

● Strong commitment to working within the local community and people of all ages and cultures

● Excitement about the organization’s mission and desire to learn and contribute to the collective success of Hope Acts

To apply: Please submit a cover letter that indicates when you could start, a resume, and

list of three references to Cait Vaughan, Director of Operation & Coordinator for Immigrant Support: cait@hopeacts.org. Deadline to apply is 11:59 PM on Thursday, August 11th.

Call 207 613- 5052 with questions.

Hope Acts Benefit Concert: 7/1


You’re invited! A benefit concert in support of Hope Acts!

FRIDAY, JULY 1 ~ doors @ 5 pm/music @ 6pm
Portland House of Music & Events (HOME)
25 Temple Street, Portland

tickets: on sale now!

Take back HOME

This event is hosted by Portland band SeepeopleS, with sponsorship from American Roots and catering generously donated by Salvage BBQ. Thank you, friends!

Thank you to the eleven (11!) bands who are donating their time to support Hope Acts. The evening will start off with mellow jazz/folk music and build to a rocking dance party by midnight!

Hope Acts at the Sea Dogs: 7/26

portland-sea-dogs-baseballTuesday, July 26 | 7 pm game | Hadlock Field 
We’re going to have a ball at the Sea Dogs and we hope you can join us! Celebrate with members of our recovery and immigrant communities at a fun evening at Hadlock Field as the Portland Sea Dogs take on the Trenton Thunder – first pitch 7 pm. Tickets are $6 each – assistance is available for those who may need it.
>> reserve your tickets today!

Hope House Mentoring Program

In late May, we announced the launch of our brand new Hope House mentoring program with the goal of pairing each Hope House resident with a mentor who would offer support by: fostering a sense of personal empowerment; increasing their engagement with Greater Portland’s people and community resources; and supporting them in making progress toward individually set goals pertaining to English language acquisition, independent living, and career development. We have recruited our first round of mentors, and our training will take place at the end of June. The training will focus on the basics of the asylum process, anti-racism/cultural humility, boundaries, and the vision of our program. As the mentoring relationships begin, we’ll also hold a monthly peer support circle for mentors to discuss challenges, successes, and additional training concepts. We are grateful to the staff at Catholic Charities’ Refugee and Immigration Services for sharing their experiences and materials around mentoring to guide us as we’ve crafted ours. If you’d like to learn more about Hope House mentoring, contact Volunteer Coordinator Matthew Braun at (207) 274-6005 or matt@hopacts.org.

LGBT Immigrants & Allies Network

LGBT ImmigrantAfter realizing that homophobia still exists within the immigrant community, a recent Hope House alumnus and other folks came together to start a conversation group called the LGBT Immigrants & Allies Network. The group hosts conversations aimed to end homophobia in the immigrant community, and support fellow LGBT immigrants who experienced discrimination and violence in their home countries – in order to live here with hope and without homophobia and rejection. The group consists of LGBT immigrants and allied supporters asking what we can do to teach people to love one another in order to end homophobia in the community and meets twice monthly in the Hope House community space. If you are an LGBT immigrant who is looking for support, you can contact the group at karibu207@gmail.com. We would love to meet you!

2015 Impact Report

To learn more about Hope Acts and meet some of the people who inspire our work, check out our Impact Report! (You may also download the report (PDF).)